:.

 PHOTOGRAPHY

 :.  IMAGE 03

Override the default image zoom level and lock it to
either ‘cover’ or ‘contain’ using the icons on the right.

zoom lock

lb_leftarrow
lb_rightarrow
Use the

Arrow Keys

for forward & back
and

Space Bar

to cycle image zoom.

Share this image:

This story worth sharing?

Case Study 05

Parchment ADA
Compliance

Including documentation, future implementation,
form redesign affecting thousands of inputs and forms,
brownbag training, and a plan for addressing technical debt.

WHAT'S THE BIG DEAL?

The Americans with Disabilities Act was passed in 2010, and this has become a significant liability for many large brands. Target was successfully sued for six million dollars because their website was not accessible. At Parchment, very few of the developers had previous experience with these requirements and very little of our existing code was compliant. This project was started when Parchment was asked for proof of compliance in order to continue partnering with public schools.

PROJECT OVERVIEW

I was asked by the head of product to step in and define and document Parchment's ADA requirements, provide internal webinar team training, to correctly implement it across our design system, and finally to create a plan to address past technical debt. This required us to retroactively redesign all of our forms and fields that existed within hundreds of unique flows across 8 digital products. I then provided guidelines for on-boarding new employees.

NOTABLE WORK

I’m most proud of my interaction design for form validation & error recovery, as seen in the video below made from a screen capture of an HTML/CSS/JQuery prototype I made. This was a unique challenge as it had to be backward compatible with existing form blocks and also have full integration with ARIA screen reader technology while providing live validation for individual inputs with tips for user errors without disabling standard form functionality.

Think We Would Work Well Together?
Say Hello!

About the author:

Jacob Cotten

A product designer with insatiable curiosity and an addiction to learning, Jacob often
participates in every phase of the design process –––from strategy to execution. He is currently
working for Gloo, a venture funded startup in Boulder, Colorado, that is building cloud-based
software that is centered around personal growth.    Learn More

Recommended case studies:

Website designed, written and coded by Jacob.
© 2018 Jacob Cotten.  Legalities

I was the principal designer for all of the work shown unless otherwise noted, and I am the author and creator of the case studies within this portfolio. This website exists as a digital resume for the purpose of providing proof of experience in order to gain future potential work. Many of these projects were completed collaboratively in a “creative for hire” agency, freelance contract, or software company with copyright assigned to that entity or client.

I always have language in my creative contracts that I discuss with clients and employers that specifies my ability to display my work publicly. This includes concepts and processes as well as final deliverables, given that all of these are necessary to display my competence as a UX and Product Designer. I follow best practices to the best of my ability to assure that my work for clients is in compliance with copyright, either through open licensing or purchase of stock photography, mockups, icons, and other creative resources. However, I recognize that digital ownership is sometimes disputed on the internet. I do not assume legal liability for work completed in good faith on behalf of corporations and organizations, even if it is displayed here in my Resume. Even so, I take copyright and intellectual property seriously as a professional designer and photographer.

If you have any questions or concerns about something displayed here, please contact me and I will do my best to resolve them as simply and expediently as possible. Thank you!